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What Microsoft’s Conversational Ads Mean for Web3 Marketers


Microsoft has recently unveiled a fresh category of ads called “Conversational Ads.” With Bing Chat as the platform, these new ads aim to enhance user engagement and deliver a shopping assistant experience.

As the crypto industry veers towards Web3, a decentralized web, this development opens up new possibilities for Web3 marketers.

Conversational Ads: A Glimpse Into the Future

To redefine digital advertising, Microsoft introduced Conversational Ads. This is the first ad product crafted exclusively for Bing’s AI-powered chat. It integrates AI to bridge the gap between advertisers and consumers.

The foremost format under this category, “Compare and Decide” ads, will assist consumers in making informed shopping decisions.

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Indeed, it generates AI-fueled tables that exhibit product comparisons, including images and prices. This diverges from the traditional search ads, propelling Bing Chat towards a more interactive, conversational user interface.

Conversational Ad Experiences, Compare & Decide Ads. Source: Microsoft

Kya Sainsbury-Carter, Microsoft Advertising’s VP, Global Partner, and Retail Media, elaborated on the intent behind this venture, emphasizing the aim to augment advertising’s efficacy in a chat environment.

“When we launched [Bing Chat], we really just launched with our existing ad formats to see how does it work, [and] what would we ask advertisers to engage in that we think is valuable. We’re starting to see some things, and we believe there is a category… that is very specific to chat, so that will be under the ‘conversational ads’ umbrella,” Sainsbury-Carter said.

Read more: 13 Best Crypto Marketing Agencies for 2023

Early indicators of Conversational Ads’ performance showcase promising results. When featured within a conversational flow, text ads witnessed a 1.8 times surge in click-through rates compared to the conventional search flow.

Additionally, shopping ads exhibited an 11% stronger click-through rate and enhanced dwell time, signifying the accuracy and relevance of search results.

What These New Ads Mean for Web3 Marketers

The unfolding of Conversational Ads is a timely advent for Web3 marketers. Web3, a decentralized web version, emphasizes user control and data ownership. Integrating Microsoft’s Conversational Ads within such a framework can potentially propel personalized advertising while ensuring user privacy.

For instance, as the initial third-party platforms to exploit the Ads for Chat API, Snapchat and Axel Springer hint at a broader application scope. This collaboration signifies a stride towards more personalized, engaging advertising experiences, resonating with the ethos of Web3.

Read more: Unlocking Web3 Marketing: Your Plan to Excelling in Crypto

The “Compare and Decide” ads could be groundbreaking for Web3 marketers. For instance, by leveraging AI to offer personalized product comparisons, marketers can enhance user experience and decision-making, which is quintessential in Web3 marketing.

Microsoft’s endeavor also underscores the potency of generative AI in crafting more relevant, visually appealing, and dynamic content, aligning with the consumer intent. This venture, bridging AI and advertising, could catalyze migration towards more intelligent, user-centric advertising models in the Web3 industry.


In adherence to the Trust Project guidelines, BeInCrypto is committed to unbiased, transparent reporting. This news article aims to provide accurate, timely information. However, readers are advised to verify facts independently and consult with a professional before making any decisions based on this content.

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